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Refund & Cancellation Policy

Last updated: April 27, 2026

This policy explains when refunds are available for Appario purchases. It forms part of our Terms of Service.

Full Report — $49 one-time purchase

The Full Report is a digital product delivered after purchase and saved to your account. Because delivery is complete once the report is generated and made available, the Full Report is non-refundable after delivery.

Exception — technical failure: if a technical problem on our end prevents the report from being generated or delivered, contact us at support@getappario.com within 48 hours of your purchase. We will re-deliver the report or issue a full refund, at your choice.

By completing your purchase, you acknowledge that:

  • The Full Report is a digital product with immediate delivery.
  • The report is generated from the scan results available at the time of purchase.
  • You have read and accept this no-refund policy.

Free scan

The free scan has no charge and no refund applies.

Billing errors

If you believe you were charged incorrectly, contact us at support@getappario.com within 30 days of the charge. We will review the transaction and issue a correction within 5 business days if an error is confirmed.

Refund method

All refunds are returned to the original payment method used at the time of purchase. We cannot issue refunds to a different card or bank account.

Contact

For refund requests: support@getappario.com

For billing disputes: support@getappario.com

We aim to respond to all requests within 1 business day.

Appario is an operating brand of Plainsight Systems LLC. Postal address for refund-related correspondence:

Plainsight Systems LLC

11240 N 19th Ave, Suite 22 PMB 1072

Phoenix, AZ 85029-4825

USA